1.This website is operated by Biotech Energy Inc (hereafter referred to as “Biotech”, “we”, “us” and “our”).
This regulates the processing of personal data relating to you and grants you various rights in respect of your personal data.
The aim of this statement is to tell you how we will use any personal data you provide when you interact with us. You may interact with us in several ways:
- As a user of this website;
- As a customer who has purchased a Biotech product.
Please read this statement carefully before you proceed.
2. What information we collect?
You do not have to give us any personal data in order to use most of our website.
However, if you choose to contact us we will collect the following personal data from you, if provided:
- Email address;
- Telephone number;
- Company; and
- Any other information contained in your correspondence.
HOW WILL INFORMATION ABOUT YOU BE USED AND SHARED?
The information we collect allows us to:
- Administer our website and provide customer services;
- Communicate with you;
- Investigate any complaints about the website;
- Personalize your experience of the website;
- and Gather management information to form statistical and trend analysis.
We may use aggregated information so we can administer and improve our website, analyze trends and gather broad demographic information. We may share your personal data with our Partners-Distributors where necessary to deal with an enquiry from you, such as a request for a quote for Biotech goods or services or a request for a heating assessment. With your consent, we use your details as part of your purchase of an Biotech product,the purpose of this is to ensure that Biotech has accurate details on your purchase to be able to respond to any queries or complaints you may have about your product and to contact you about your experience and your happiness with you purchase.
With your consent we may also send you information and updates about Biotech products and services. We may use third parties to assist us in contacting you for feedback or to provide you with updates, and you may be contacted directly by such third parties on our behalf. However, at all times, we will control and be responsible for the use of your information.
We may share your personal data with other group entities for group management purposes. We may employ the services of a third party to help us in certain areas, such as website hosting, payment processing, public relations and marketing. In some cases the third party may receive your information. However, at all times, we will control and be responsible for the use of your information. It may be necessary to determine your creditworthiness. We do this by conducting credit searches about you at credit reference agencies and conducting director searches about you using publicly available information. Please note that these checks are not conducted on individual employees.
Credit reference agencies will record details of any search, whether or not your credit score is satisfactory. This information may be used by other subscribers for credit decisions. Credit searches and other information which is provided to us and/or the credit reference agencies about you and anyone with whom you are linked financially may be used by us if credit decisions are made about you and anyone with whom you are linked financially or other members of your household.
Please contact us if you would like details of those credit reference agencies from whom we obtain and to whom we pass information about you. You have a legal right to these details.
3. Marketing communications
If you provide your email address to us through our website we may contact you from time to time with information and updates about Biotech products and services which may be of interest to you. If you no longer wish to receive such information, please contact us.
4. Cookies and Tracking Technologies
If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies.
Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site
4.2 Use of Web Beacons.
Some of our Web pages may contain electronic images known as Web beacons (sometimes known as clear gifs) that allow us to count users who have visited these pages. Web beacons collect only limited information which including a cookie number, time and date of a page view, and a description of the page on which the Web beacon resides. We may also carry web beacons placed by third party advertisers. These beacons do not carry any personally identifiable information and are only used to track the effectiveness of a particular campaign.
Our site contains links to other web sites over which we have no control. We are not responsible for privacy policies or practices of other websites to which you choose to link from this site. We encourage use to review the privacy policies of those other web sites so you can understand how they collect, use and share your information.
We have implemented reasonable technical and organizational measures designed to secure your personal information from accidental loss and from unauthorised access, use, alteration or disclosure. However, the Internet is an open system and we cannot guarantee that unauthorised third parties will never be able to defeat those measures or use your personal information for improper purposes.
7. Sale of the business
In the event that the business or its assets are sold or integrated with another business, your details may be disclosed to our advisers and any prospective purchaser’s adviser and may be passed to the new owners of the business.
8. Access to your information
You are entitled to see the information held about you. If you wish to do this, please contact us firstname.lastname@example.org. We may require you to provide verification of your identity to provide a copy of the information we hold. Please note that in certain circumstances we may withhold access to your information where we have the right to do so under current data protection legislation.
9. Updating your information
You may review, correct, update or change your personal information at any time by contacting us. If you currently receive newsletters, commercial emails or other communications from Biotech but no longer wish to be contacted, you may opt-out by contacting us at: email@example.com
11. How to Contact us
If you have any questions about this policy or your personal information, please contact:
Biotech Energy, INC.
35 A Smithfield Blvd
TOLL FREE 1-800-340-1387
Last Updated: May2016